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The art of personalization at The Red Sea

Published

27 Sep 2024

Author

Reema Almokhtar

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The art of personalization at The Red Sea

Published

27 Sep 2024

Author

Reema Almokhtar

Share

At The Red Sea destination, we believe that every guest is unique, and so are their travel aspirations. As we celebrate World Tourism Day, my team and I are more focused than ever on ensuring our offerings resonate with visitors from around the world. Our mission is to create unforgettable experiences that connect people to the beauty, culture, and spirit of Saudi Arabia.

We understand that achieving this requires more than just stunning landscapes and luxurious resorts - it demands a deep understanding of what each visitor seeks.

As such, we continuously study the preferences, habits, and desires of our diverse source markets. From extensive market research to in-depth conversations with travel partners and feedback from our guests, we are constantly learning. This knowledge allows us to craft personalized experiences that speak directly to the interests and expectations of our eclectic mix of visitors.

For example, we know that our Chinese visitors are often drawn to cultural and heritage experiences. Many of them are eager to explore the rich history of Saudi Arabia, visit ancient sites, and participate in cultural activities that provide an authentic glimpse into the local way of life. To cater to these interests, we offer curated itineraries that include guided tours of historical landmarks, interactive workshops on traditional Saudi arts, and culinary experiences that introduce them to the vibrant flavors of our region.

Meanwhile, our Russian and Eastern European guests often arrive at The Red Sea destination with a sense of adventure and a love for the sea. Many are avid scuba divers, eager to explore the pristine coral reefs that flourish in our waters. We offer a range of diving experiences tailored to different skill levels, from beginner lessons with expert instructors to deep-sea diving excursions that explore the unique marine life of the Red Sea. These activities are complemented by other adrenaline-pumping options, such as kite surfing and sailing, which are becoming increasingly popular among our Eastern European visitors.

Indian visitors, on the other hand, are often captivated by the idea of celebrating special moments in a setting that combines luxury with seclusion. The Red Sea destination, with its expansive, untouched beaches and crystal-clear waters, offers the perfect backdrop for weddings, honeymoons, or family celebrations. We have created packages that highlight the vibrant colors and festive spirit that appeal to many Indian guests. From beachfront ceremonies adorned with traditional decor to exclusive culinary experiences featuring Indian and Middle Eastern fusion cuisine, we ensure every celebration is as memorable as the location itself.

Our commitment to personalization doesn’t end with these broader cultural insights. We maintain an in-depth and evolving understanding of each market by leveraging data analytics, trend monitoring, and direct feedback from our guests. This lets us stay ahead of shifting preferences and continuously refine our offerings.

For example, we discovered that many of our guests from Saudi and neighboring GCC countries are particularly interested in exclusive, family-oriented experiences that blend luxury with privacy. To cater to these guests, we offer private beach picnics, luxury spa treatments inspired by traditional Arabian wellness practices, and bespoke desert adventures that appeal to adults and children.

Similarly, we have learned that many of our European and North American visitors are increasingly interested in sustainable tourism and eco-friendly travel options. In response, we have developed unique itineraries that include conservation activities, such as coral planting and wildlife tracking, allowing guests to contribute to our regenerative tourism efforts while enjoying their stay.

At The Red Sea, our work is never done. We constantly listen, learn, and adapt to ensure we provide every guest with the best possible experience. Our dedication to understanding our visitors goes beyond market segments and statistics — it’s about embracing the diversity of the world and crafting experiences that make everyone feel at home.

We invite you to discover The Red Sea for yourself and see how our passion for personalization and cultural connection can make your next journey truly unforgettable. Whether you’re here to explore our heritage, dive into our waters, or celebrate in style, we have something special just for you.

About Red Sea Global

Red Sea Global (RSG - www.redseaglobal.com) is a closed joint-stock company wholly owned by the Public Investment Fund (PIF) of Saudi Arabia. It is a vertically integrated real estate developer with a diverse portfolio across tourism, residential, experiences, infrastructure, transport, healthcare, and services. This includes the luxury regenerative tourism destinations The Red Sea, which began welcoming guests in 2023, and AMAALA, which remains on track to welcome first guests in 2025. A third destination, Thuwal Private Retreat, will open this year, and RSG has also been entrusted with refurbishment works at Al Wajh Airport, focused on upgrading the existing terminal and infrastructure, and building a new international terminal. RSG is a cornerstone of Saudi Arabia’s ambition to diversify its economy. Across its growing portfolio of destinations, subsidiaries, and businesses, RSG seeks to lead the world towards a more sustainable future, showing how responsible development can uplift communities, drive economies, and enhance the environment.

RSG is the visionary company behind some of the world’s most ambitious development ventures, including luxury regenerative tourism destinations such as The Red Sea and AMAALA.

Across its portfolio, RSG leverages the most innovative concepts, strategies, and technologies to deliver projects that actively enhance the wellbeing of customers, communities, and environments.

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